(..) Eighteen people, Claire. Nineteen, if you count me. I have to... I have to call my daughter. I know today has been tough. A lot of your colleagues have left, and I owe you an explanation. Many of those who left us today helped build the C.W.I. from the ground up, and I'm grateful to them. (..)

(..) a complete overhaul. That would usually take months. Well, we only have days, not months. But think about the process. We can't just change-- When I ask my colleagues, your bosses, who are the smartest minds in education, out of hundreds, we arrived at you-- the six of you in this room. (..)