(..) Exploiting every loophole, dodging every obstacle! They're penetrating the bureaucracy! - Did I do something illegal? - No. - We shouldn't help our customers? - The law requires that I answer no. - We're supposed to help people. - Help our people! Starting with our stockholders. (..)

(..) I'm not happy, Bob. Not happy. - Ask me why. - Okay. Why? Why what? Be specific, Bob. Why are you unhappy? Your customers make me unhappy. What, you've gotten complaints? Complaints I can handle. What I can't handle is your customers' inexplicable knowledge of Insuricare's inner workings! (..)