We had our little 'misunderstandings' in the past but we managed to clear them up long ago.
The instructions are carefully written in order to avoid/prevent 'misunderstanding'.
Her comments reflect a 'misunderstanding' of the basic problem.
(..) No, oh, wait. What are you talking about? Ma'am, I need you to hand over the boy. Hold on. I think there's been a misunderstanding here. Her name's Agnes. We're just waiting for her father. Look. I don't know how this happened. I'm so sorry. (..)2016 TvShow: The Blacklist Title: Alexander Kirk (No. 14): Conclusion Season: 3 Episode 23