You should report any problems to your 'immediate superior'.
The new model is (vastly/far) 'superior to' the old one.
He only helps us because it makes him feel 'superior'.
(..) in the highest levels of power. And it reaches down into the lives of every man, woman and child on this planet. So, of course, no-one believes me. I'm an annoyance to my superiors, a joke to my peers. They call me Spooky. Spooky Mulder, whose sister was abducted by aliens... (..)1998 The X Files